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Accounts & Access (10)

  • H and I drive remote access
  • I drive access permissions
  • Information for new staff
  • Little book of IT
  • Local administration rights (LAR)
  • Open Access
  • Remote access for working from home
  • Staff account
  • Student Account
  • Student account changes

Audiovisual (1)

  • Audio-visual Homepage

Email services (5)

  • Email distribution group
  • New mailbox or access to an existing mailbox
  • Outlook Web App (OWA)
  • Staff email
  • Student email

Files, drives & storage (8)

  • File restore
  • H and I drive remote access
  • H drive storage
  • I drive access permissions
  • I drive storage
  • Recover lost work or corrupt files
  • Remote access for working from home
  • Transfer large files (BUtransfer)

Finance & accounting tools (5)

  • bluQube (including Discoverer Viewer, EasyExtractor & EasyLink)
  • eProcurement (Parabilis)
  • Online Payment Gateway (OPG)
  • Payments processing system (e-PAY)
  • Project Financial, Accounting and Costing Tool (pFACT)

IT Learning Centre (2)

  • IT Learning Centre
  • Training - IT Skills

Networks & connectivity (7)

  • Broadband in student Unilet accommodation
  • BU network
  • eduroam
  • Games console registration
  • New data sockets
  • Wired student residential network (ResNet)
  • Wireless network

Printers, hardware & software (11)

  • Adding Print Credit
  • Anti-virus
  • Microsoft Office software for home use
  • Order a PC or monitor
  • Printer set up
  • Printing, Scanning and Copying
  • Report a problem with a printer
  • Request a print card
  • Software
  • Software installation or transfer
  • Support for personal computers in student residence

Research tools & databases (5)

  • Bournemouth Research, Information and Networking (BRIAN)
  • Bournemouth University Research (BURO)
  • Market Research Group (MRG) website
  • Online ethics checklist
  • Research and Enterprise Database (RED)

Tools and Resources (21)

  • Additional Learning Support (MyALN)
  • Book a meeting room
  • Business intelligence (DataWarehouse and QlikView)
  • Computer assisted assessment (Questionmark OnDemand)
  • Course Search
  • Gartner e-reources
  • globalBU
  • Graduate employment system (myCareerHub)
  • iBU mobile app
  • IT Support for Events
  • Online applications
  • Online Registration (OLR)
  • Online time recording (TRAC)
  • Online Timetable
  • Ordering a prospectus
  • Register for Open Days, events and exhibitions
  • Service Management Suite (SNOW)
  • SportBU Website
  • Student parking permit applications
  • Student record system (SITS)
  • Virtual Learning Environment Data Management System (VLEDMS)

Telephone services (7)

  • Change telephone display name
  • Desk phone redirection
  • Request a BT Business Line
  • Request a desk phone handset
  • Reset voicemail password
  • Send text messages to staff and students
  • Voicemail (CallExpress)

Website services (2)

  • BU microsites and blogs (Wordpress)
  • Website Hosting

Technology enhanced learning (2)

  • myBU - Virtual learning environment (VLE)
  • TEL Toolkit

01202 965515

The IT Service Desk provides 24/7 hour telephone support.

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    myBU

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    bluQube

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    Timetabling

    Online

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    Email

    Online

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  • Showing tags for "Work from home" 2

    • Remote access for working from home

      We can enable remote access to your BU desktop using either BU’s VPN or VMWare View service.

01202 965515

The IT Service Desk provides 24/7 hour telephone support.

Log/Track A Job
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