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Accounts & Access (10)

  • H and I drive remote access
  • I drive access permissions
  • Information for new staff
  • Little book of IT
  • Local administration rights (LAR)
  • Open Access
  • Remote access for working from home
  • Staff account
  • Student Account
  • Student account changes

Audiovisual (1)

  • Audio-visual Homepage

Email services (5)

  • Email distribution group
  • New mailbox or access to an existing mailbox
  • Outlook Web App (OWA)
  • Staff email
  • Student email

Files, drives & storage (8)

  • File restore
  • H and I drive remote access
  • H drive storage
  • I drive access permissions
  • I drive storage
  • Recover lost work or corrupt files
  • Remote access for working from home
  • Transfer large files (BUtransfer)

Finance & accounting tools (5)

  • bluQube (including Discoverer Viewer, EasyExtractor & EasyLink)
  • eProcurement (Parabilis)
  • Online Payment Gateway (OPG)
  • Payments processing system (e-PAY)
  • Project Financial, Accounting and Costing Tool (pFACT)

IT Learning Centre (2)

  • IT Learning Centre
  • Training - IT Skills

Networks & connectivity (7)

  • Broadband in student Unilet accommodation
  • BU network
  • eduroam
  • Games console registration
  • New data sockets
  • Wired student residential network (ResNet)
  • Wireless network

Printers, hardware & software (11)

  • Adding Print Credit
  • Anti-virus
  • Microsoft Office software for home use
  • Order a PC or monitor
  • Printer set up
  • Printing, Scanning and Copying
  • Report a problem with a printer
  • Request a print card
  • Software
  • Software installation or transfer
  • Support for personal computers in student residence

Research tools & databases (5)

  • Bournemouth Research, Information and Networking (BRIAN)
  • Bournemouth University Research (BURO)
  • Market Research Group (MRG) website
  • Online ethics checklist
  • Research and Enterprise Database (RED)

Tools and Resources (21)

  • Additional Learning Support (MyALN)
  • Book a meeting room
  • Business intelligence (DataWarehouse and QlikView)
  • Computer assisted assessment (Questionmark OnDemand)
  • Course Search
  • Gartner e-reources
  • globalBU
  • Graduate employment system (myCareerHub)
  • iBU mobile app
  • IT Support for Events
  • Online applications
  • Online Registration (OLR)
  • Online time recording (TRAC)
  • Online Timetable
  • Ordering a prospectus
  • Register for Open Days, events and exhibitions
  • Service Management Suite (SNOW)
  • SportBU Website
  • Student parking permit applications
  • Student record system (SITS)
  • Virtual Learning Environment Data Management System (VLEDMS)

Telephone services (7)

  • Change telephone display name
  • Desk phone redirection
  • Request a BT Business Line
  • Request a desk phone handset
  • Reset voicemail password
  • Send text messages to staff and students
  • Voicemail (CallExpress)

Website services (2)

  • BU microsites and blogs (Wordpress)
  • Website Hosting

Technology enhanced learning (2)

  • myBU - Virtual learning environment (VLE)
  • TEL Toolkit

01202 965515

The IT Service Desk provides 24/7 hour telephone support.

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    myBU

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    bluQube

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    Timetabling

    Online

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    Email

    Online

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  • Showing tags for "Student" 7

    • Student Account

      Students are assigned a Bournemouth University username and password which enables them to log into Bournemouth University resources available to students.

    • Student account changes

      Staff can request changes to a student account.

    • Wired student residential network (ResNet)

      This is a wired network consisting of cabling and infrastructure to provide services to Cranborne House and the Student Village

    • Broadband in student Unilet accommodation

      The majority of Unilet properties are supplied with an 8mbps broadband package.

    • Support for personal computers in student residence

      Limited IT support is available to students in some students halls for their personal computers.

01202 965515

The IT Service Desk provides 24/7 hour telephone support.

Log/Track A Job
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