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01 July 15

Changing Your Computer Password

 

From Wednesday 1 July, IT Services will be rolling out two new important changes for staff. From this date you can register to reset your own password via a new password portal, and there will also be a ‘Forgot your password’ tool, which can be found on the login screen before you log onto the computer.

Password portal

You will need to register your details on the portal in order to use it. The answers you provide are not case sensitive, but if you do enter a date, you will have to use the same format in your answer. For example, if you enter 19/06/15 as the date, you will need to use the exact same format when answering the question.

Once registered you can reset your password by using this link. The password portal is available offsite and works in any browser.

These step by step instructions show you how to register for and use the password portal.

Forgot your password tool

The ‘Forgot your password’ tool will be available on the login screen before you log onto the machine. This means you can reset your password before logging in, and without the need to contact the Service Desk. 

These step by step instructions show you how to reset your password using the ‘forgot your password’ tool.

If you have any questions, please contact the Service Desk on 01202 965515.